The Outsourced Training Company (TOTC), one of the UK’s fastest growing providers of training solutions, has recently achieved both ISO 9001:2000 and ISO 14001:2004 accreditations.
TOTC is already in the top 3% of UK training providers and delivers training, consultancy and recruitment solutions across a variety of sectors, with clients including Ford Motor Company, British Airways and ICI. The company currently delivers over 13,000 delegate days of training per year.
ISO 9001 is the internationally recognised standard for an organisation's internal Quality Management and to achieve this status TOTC has had to ensure that its products or services satisfy its customers' quality requirements and comply with any regulations applicable to those products or services.
The environmental management standard ISO 14001 applies to those environmental aspects over which TOTC has control and where it can be expected to have an influence. To comply with this standard, the company has to consider the environment at every stage of its processes and all staff members play a part.
John Brownbill, Chief Executive at TOTC, said: “We have worked hard to achieve these standards and they reflect the robustness of our quality management and environmental control processes in the business. ISO standards are pre-requisites for tenders in the public and blue chip private sectors in particular. TOTC already has clients across both the private and public sectors, but these accreditations will ensure our commitment to quality, continuous improvement and actively managing and reducing our impact on the environment, continues as part of our culture to provide the best products and services to our customers.”
TOTC’s unique offering includes a breadth of training provision and consultancy – including basic, behavioural, specialist and technical skills including for example recruitment, new employee inductions and initial Health and Safety training through to managerial development programmes, one to one executive coaching and change management.
Experienced consultants work closely with clients to identify skills development requirements and offer tailored solutions ranging from small scale bespoke projects up to and including a fully managed and integrated outsourced service.

