Continuing on the theme of why organisations should consider outsourcing training, my thought today is focused on getting decent management information out of your learning and development processes and systems. Can you answer the following questions?
- Do you know what the training gap (i.e. the current skill / achievement level versus desired state as defined by your Training Needs Analysis) is at the individual, team and companywide state for your business?
- If you know the answer can you determine the financial exposure / cost to fill the gap?
- Do you know when time bound qualifications (e.g. regulatory requirements) are about to expire and can you schedule training without causing disruption?
- Can managers/HR easily access training records including hard copies of certificates and qualifications obtained from an employee’s previous employment and education?
- Are delegates registering themselves on a training course without an identified need either because they fancy 5 days out of the workplace or have an eye on career development for the ‘next job’ outside of your organisation. You only get to find out after the event?
- Are your courses running efficiently i.e. maximises class sizes , running in-house when the numbers make it effective and are you cancelling too many courses too late and incurring penalties.
If these questions have prompted concerns then it’s likely that your Training Management Information needs an overhaul, again we are happy to help!
