Training Administration Service
Overview
The management and co-ordination of the training administration service activities is costly, time consuming, and can result in significant inefficiencies when performed poorly or fragmented across an organisation. Our training administration service cuts these costs and saves valuable resource.
At The Outsourced Training Company, we have helped out clients achieve high levels of excellence for many years. The secret of our success – and therefore our clients success –has been our ability to seamlessly integrate with our clients’ training administration service.
From management of your training catalogue, scheduling training and maintaining learner files, through to automating processes, The Outsourced Training Company can provide a comprehensive training administration service and coordination of all of your learning & development activities.
Why choose The Outsourced Training Company?
Competence:
We maintain a rigorous internal training policy to ensure that all administrators exceed minimum competencies required for account work. After an initial three month training period, new team members are mentored by senior administrators to ensure a seamless transition onto client operations.
Seamless service:
The Outsourced Training Company can take on your branding, practices and policies to deliver a seamless service. Our team will successfully integrate with your organisation and become a key component of your training administration service.
Dedicated customer service team:
Our experienced team provides valued customer service together with a friendly and experienced point of contact to compliment automated interventions. We build partnerships at all levels to deliver a solution that supports organisational and individual requirements.
Training Administration Services include:
- Through life programme management of the project
- Online course management and booking system
- Automated interventions (i.e. bookings, confirmations, approval sign offs) for learners and management
- Management of individual learning plans
- Trainer scheduling (internal and external)
- Management of in-house training events
- Logistical planning and coordination of trainers and learners
- Location sourcing and procurement
- Dedicated telephone and online assistance
Benefits include:
- Dramatically reduce costs
- Increased efficiencies
- Significant time savings
- Clarity of all administration procedures
- Achieve best practice
- Seamless integration of service
- Freeing-up resources for business critical activities
- Increased fluidity of communication channels
- Defragmented booking procedures


